Frequent Questions
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  1. What kind of pets do you allow?
    No aggressive breeds, 0-50 lbs.
  2. Do you permit exotic pets?
    No
  3. How many pets may I have?
    2
  4. Are there any deposits, special fees, or monthly charges to have a pet?
    $150 deposit and $150 non-refundable for each pet.
  5. Is my security deposit totally refundable?
    Yes based on any balance due upon move out.
  6. If I get a job transfer, can I break the lease?
    Yes with fees.
  7. What utilities are the resident responsible for?
    Electricity, water, sewer, trash, and pest control
  8. How long is the term of the lease?
    We offer flexible lease terms based on your needs. Please contact our leasing office for details.
  9. Do you accept leases for short terms?
    Yes we do. Please contact our leasing office to discuss.
  10. If something needs to be repaired in my apartment, how do I report it?
    Phone, email, fax or in writing to the staff.
  11. When is my rent payment due?
    1st of each month.
  12. What day of the month am I liable for a late charge?
    After the 3rd.
  13. Will you accept electronic payments from my bank?
    Still working on ACC, some resident’s banks will generate a live check and mail to us - this is OK as long as it is received on time.
  14. Is there a place where I can pay my rent after office hours?
    No, but you can pay online at www.rentpayment.com
  15. There is a person who might be staying with me for a while, is that permitted by the lease?
    Anyone staying longer than 3 consecutive days, must fill out an application to be added as an occupant and we need to verify criminal history.
  16. Do you have reserved parking?
    Yes - limited number of reserved spaces available.
  17. I have a motorcycle, where can I park it?
    Open parking only.
  18. My children live with me in the summer; do I need to notify your office when they arrive?
    Yes, we will need to add them to the lease, or put a note in the file when they are here.
  19. Can I install my satellite dish at my apartment?
    Yes, in a bucket of cement or on a tripod stand – cannot be attached to the building, roof, or any railings.
  20. Do you have cable services?
    All apartments are cable ready.
  21. Will you accept my delivery packages for me?
    Yes with your written permission in the community policies.
  22. Do you have a list of Preferred Employers?
    No
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Frequent Questions
Residents
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